We want you to be 100% satisfied with your purchase. ShedRain has earned and maintained a reputation in the umbrella and outerwear industry for quality, service, styling and innovation. We use the finest components in the construction of our umbrellas and raingear. All aspects of our products are designed to provide maximum protection from the rain and sun and provide our customers with a positive experience.

For returns on items purchased through, please call 1-800-722-RAIN or email us here to get in touch with one of our customer service representatives about returning or exchanging your umbrella.

Please note, personalized or custom items cannot be returned unless covered under our Lifetime Warranty.

For warranty service or questions about our Lifetime Warranty, please click here.