We want you to be 100% satisfied with your purchase. ShedRain has earned and maintained a reputation in the umbrella and outerwear industry for quality, service, styling and innovation. We use the finest components in the construction of our umbrellas and raingear. All aspects of our products are designed to provide maximum protection from the rain and sun and provide our customers with a positive experience.
Should any ShedRain product fail due to defects in materials or workmanship, we will happily repair it or replace it with the same or a similar model. To receive warranty service and return instructions, please call 800-722-RAIN to speak with one of our friendly customer service partners. Warranty service is provided free of charge.
Warranty is valid for the normal life of the merchandise. It does not cover normal wear and tear, misuse, accident, or improper care. It is limited to the value of the merchandise.
Personalized or custom orders cannot be returned unless covered under ShedRain’s Lifetime Warranty.