Privacy policy
Shedrain Corporation (“Shed Rain”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites and services that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information. Our company includes different brands. When you visit, shop, create an account with us, or use our websites, your information is controlled by Shed Rain.
This policy applies only to information we collect:
· Through the Services, including through the following websites:
· In communications between you and us, including email, text, chat, and other electronic messages, including through the Services.
· When you participate in events we conduct, including promotions, contests, surveys and sweepstakes.
It does not apply to information collected by:
· Us through any other means, including on any other website operated by Shed Rain or any third party (including our affiliates and subsidiaries) that does not link to this policy; or
· Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, social security number, or any other identifier we may use to contact you online or offline).
The types and categories of personal data we collect or process, including through the use of third party service providers such as Stripe and Shopify, include:
· Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, password, and other contact information you provide us.
· Payment information, including credit card or debit card information and information about the payment methods and services you use in connection with the Services.
· Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
· Location information, including general geographic location such as country, state or province, or city.
· Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
· Content and information you elect to provide as part of any reviews or warranty claims you make through the Services or emails, chats, or other communications sent to us.
· Solely for employees or employment applicants that have consented to such information collection:
o Demographic information, including your age, gender, income level, education, or family or marital status.
o Health information for the purposes of employee benefits offerings.
o Identity document information, such as Social Security and driver’s license numbers.
Some of the information identified above, including identification document information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent.
If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect:
· Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
· Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account; place an order or make a purchase; participate in surveys, sweepstakes, contests, or promotions; or create, upload, or post content to the Services, including for reviews and for warranty purposes, including media such as photos, videos, or audio recordings.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, general location data, logs, and other communication data, and which resources and Services features that you access and use.
We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking).
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
· Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services. You can also manage your cookie preferences on each of the Websites through the cookies notification that pops up on your first visit, or by clicking the “C” icon in the lower right corner of the page. If you would like to change your preferences, clear your browser’s cache and then navigate to the applicable Website again.
· Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Shed Rain, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
· Click Tracking. Click tracking is an analytical feature that measures and reports where users click or tap on our Websites. Every time you click on our Websites, we record the event and log your user session for future analysis. We use this information only to improve our Services. Click tracking only collects the IP address assigned to you on the date when you visit our Websites, rather than your name or other identifying information.
· Analytics. We collect analytics information from our web server and Google Analytics. This includes information such as how many users visit our Websites, what pages they visit when they do so, what other sites were visited prior to coming to our Websites, and IP addresses. We use the information we get from analytics tools only to improve our Services, and do not combine the information collected with personal data.
When you interact with the Services, there are third parties that may also use automatic collection technologies to collect information about your or your device. These third parties include:
· Advertisers, ad networks, and ad servers.
· Analytics companies.
· Your device manufacturer.
· Your internet and mobile service providers.
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Business Partners and Service Providers
We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, content delivery services, payment processors, promotions services, and analytics, security and anti-fraud services.
We use information that we collect about you or that you provide to us, including any personal data, to:
· Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
· Fulfill and manage purchases, orders, deliveries, payments, returns, and exchanges.
· Fulfill any other purpose for which you provide it.
· Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them. Our analysis may include the use of technology like session replay code, machine learning and large language models, which may include training these models or sharing with third parties for model training.
· Promote our Services, business, and offerings by publishing advertising on our own Services.
· Send you offers and promotions for our products and Services.
· Provide you with targeted advertising based on your activity on our Services and on third-party sites and applications. For more information, see Your Rights and Choices About Your Information. However, please know that we do not use your personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
· Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
· Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
· In any other way we may describe when you provide the information.
· For any other purpose with your consent.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
· Estimate our audience sizes and usage patterns.
· Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
· Speed up your searches.
· Recognize you when you return to our Services.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data. For more information, see Your Rights and Choices About Your Information.
How We Share Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal data that we collect or you provide as described in this privacy policy:
· To our subsidiaries and affiliates.
· To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
· When we provide you with relevant advertising on third-party websites and applications, we may share limited personal data about you, such as certain identifiers or hashed email address, with third parties. We may also share such information to provide you with and to measure relevant third-party advertising on our Websites. For more information, see Your Rights and Choices About Your Information.
· To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Shed Rain’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Shed Rain is among the assets transferred.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.
· With your consent.
We may also disclose your personal data:
· To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
· To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The categories of personal data we may disclose include:
· Account and contact information.
· Payment information.
· Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
· Content and information you elect to provide to us.
Your Rights and Choices About Your Information
In accordance with applicable law, your controls and choices may include:
· Correcting, updating, or deleting your customer account. We may not accommodate a request if we believe the request would violate any law or legal requirement or cause the information to be incorrect.
· Choosing or changing your choices for subscriptions, newsletters, emails, alerts, or other notifications.
· Setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our websites may then be inaccessible or not function properly.
· Setting your browser to transmit “Do Not Track” signals. However, since uniform standards for “Do Not Track” signals have not been adopted, our websites may not process or respond to all such signals.
· Choosing whether to receive from us offers and promotions for our Services we think may be of interest to you.
· Requesting removal of your personal data from a public forum on our websites or our social media pages.
· Requesting access to the personal data we hold about you and that we amend or delete it.
· Opting out of Google Analytics by following Google’s instructions at https://tools.google.com/dlpage/gaoptout.
· Controlling targeted advertising from many ad networks and partners, data exchanges, and marketing analytics and digital advertising and marketing service providers by visiting the Digital Advertising Alliance or the Network Advertising Initiative.
Advertising, marketing, cookies, and other tracking technologies choices:
· Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy.
· Promotions by Shed Rain. If you do not wish us to use your information to promote our products or services, you can opt out by sending us an email stating your request to privacy@shedrain.com.
· Opting Out of Targeted Advertising. If you do not wish use to use your information to provide you targeted advertising, please use the following links to let us know.
Your State Privacy Rights
Depending on your state of residency, you may have certain additional privacy rights. Please visit shedrain.com/pages/us-state-privacy-rights for more information.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at privacy@shedrain.com.
