WE WANT EVERY CUSTOMER TO BE 100% SATISFIED WITH THEIR PURCHASE
We’re proud of our hard-earned reputation for superior engineering, exemplary service, and styling at fair prices. And we back every SHED RAIN umbrella with a lifetime warranty.
For complete details on that, learn more on our warranty page.
SHIPPING INFORMATION
We ship all orders through UPS to ensure fast and reliable delivery.
We offer a $10 flat‑rate shipping option on all orders, or you can pay for expedited shipping via UPS.
Better yet, shipping is free when you spend $75 or more.
Our team works hard to process every order quickly so your SHED RAIN umbrellas arrive ready to protect you from the elements.
RETURN INFORMATION
FOR ITEMS PURCHASED ON SHEDRAIN.COM
Please note that any returns or exchanges must be returned to us within 60 days of receipt and in brand new, re-sellable condition for a refund.
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A FEW THINGS TO NOTE:
Products purchased through SHED RAIN must be returned within 60 days of purchase, in new condition.
Personalized or custom items cannot be returned unless covered under our lifetime warranty.
Once returns are received and accepted, credit is issued to the original card used to make the purchase, less any shipping charges.
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PLEASE NOTE THAT PURCHASES FROM OTHER RETAILERS CANNOT BE REFUNDED OR RETURNED TO US.
For any returns and exchanges purchased through our partner retailers, please contact retailer directly and follow their return process where applicable.
STILL HAVE QUESTIONS?
We’ll happily work with you and resolve any issues to the best of our ability.
Thank you for choosing SHED RAIN to protect your family from the elements!
