~76 YEARS OF ENGINEERING
FOR A LIFETIME OF CARE
IF YOU STAND UNDER IT. WE STAND BEHIND IT... AND BY LIFETIME, WE MEAN IT.
Should any SHED RAIN umbrella fail due to defects in materials or workmanship, we will happily replace it and will cover the cost of shipping it to you (USA and Canada only). This Lifetime Warranty has been our promise for 4 generations and is the best umbrella warranty available (does not apply to rainwear or masks).
The warranty applies only when the umbrella is used under normal conditions for the purpose for which the umbrella is designed and does not apply to normal wear and tear or damage related to misuse, alterations, accident, improper care or if the umbrella is lost or stolen.
If we no longer make the style or color/print you have, we will do everything we can to send a replacement that is as close in size, function and color/print as possible.
Customized / printed umbrellas will not be replaced with a print.
We'll work on your claim as soon as we can, please allow 5 to 6 weeks for warranty processing.
For customers mailing in their umbrellas for repairs:
Please Note - repairs are not guaranteed.
If we cannot repair your umbrella, we will send replacement that is close in size, function, and color/print.
Mail to:
SHED RAIN
ATTN Department W
8303 NE Lombard St.
Portland, OR 97220
FILL OUT WARRANTY FORM BELOW PROVIDING ALL REQUIRED ITEMS.
Fill out the form below and provide ALL required items so our team can process your claim in a timely manner.
Make sure all required items are added, including proof of purchase (POP).
Should any SHED RAIN umbrella fail due to defects in materials or workmanship, we will happily replace it and will cover the cost of shipping it to you (USA and Canada only). This Lifetime Warranty has been our promise for 4 generations and is the best umbrella warranty available (does not apply to rainwear or masks).
The warranty applies only when the umbrella is used under normal conditions for the purpose for which the umbrella is designed and does not apply to normal wear and tear or damage related to misuse, alterations, accident, improper care or if the umbrella is lost or stolen.
If we no longer make the style or color/print you have, we will do everything we can to send a replacement that is as close in size, function and color/print as possible.
Customized / printed umbrellas will not be replaced with a print.
We'll work on your claim as soon as we can, please allow 5 to 6 weeks for warranty processing.
For customers mailing in their umbrellas for repairs:
Please Note - repairs are not guaranteed.
If we cannot repair your umbrella, we will send replacement that is close in size, function, and color/print.
Mail to:
SHED RAIN
ATTN Department W
8303 NE Lombard St.
Portland, OR 97220
Current Warranty Processing Time
6 - 8 WEEKS
Please be patient with our small team
we are working on warranty claims in the order we received them
